World Class Support
Your success is our success. Sometimes problems arise, but you’re not alone… ProPet is always here to help.
Support
We pride ourselves on our customer support.
We are here to help you manage and grow your pet business every step of the way! Our customer success team is available by email, ticketing system, or phone to help answer your questions. We are readily available to get you setup and started on ProPet’s kennel management software.
Multiple grading systems available:
- Email ticketing system to ensure that your requests are addressed as soon as possible with descriptive answers.
- Tickets are answered with detailed steps and videos so your team can save them for the future.
- Phone support is available, and phone calls can be scheduled.
- Access to an exclusive Facebook support group for ProPet customers
Account Setup and User Training
- Customized set-up and onboarding Zoom Sessions to ensure you and your team are set up for success.
- Remote desktop available for data migrations, if needed.
- Personalized Zoom training sessions for your team.
Interested in Learning More About ProPet Software?